Owner's Mindset

We think and act like owners—where everyone takes personal responsibility to anticipate challenges, proactively search for opportunities, and make decisions that are in the best interest of the company.

Accuracy of Books and Records

We are responsible for ensuring that Ingredion’s business records are accurate and complete.

Living Our Values

Ingredion’s public disclosures and filings are based on the accuracy and truthfulness of our books and records. Our company books and records must be complete, accurate, and reliable, and must follow Generally Accepted Accounting Principles. Each of us plays a role in ensuring that Ingredion’s business records are accurate and complete:

  • follow all internal controls and finance policies, including travel and expense policies;
  • follow applicable laws, regulations, industry standards, and company policies when you produce, store, or destroy records and documents; and
  • speak up if you detect fraud or notice an inaccuracy in a company record or a failure to follow our internal controls.

NEVER falsify, omit, misstate, alter, or conceal any information or otherwise misrepresent the facts on a company record.

NEVER encourage or allow anyone else to compromise the accuracy and integrity of our records.

NEVER keep hidden or unrecorded funds, accounts, or assets.

Records Management

We are committed to managing our documents and other recorded information consistently and in accordance with relevant legal obligations and business needs. We must:

  • comply with our Records Management policy for all documents, files, electronic records, and emails.
  • Information that relates to personal information of employees requires special care.
  • follow the retention periods specified in the Records Retention Schedule for your country and function.
  • follow the instructions in a Legal Hold notice. Destruction of information subject to a Legal Hold, even inadvertently, could expose the company and you to civil and criminal liability.

What is a record?

Information recorded in any medium, hard copy or electronic, in the company’s custody or control that relates to its business is considered a record.

A variety of information categories may be considered records. Some examples include financial statements, presentations, diagrams, illustrations, formulas, spreadsheets, payroll documents, time cards, attendance records, legal agreements, inventory records, invoices, purchase orders, contracts, market research tests, lab tests, quality control tests, data related to our products, travel and expense reports, inspection records, transportation, logs, hazardous material records, accident reports, and business plans.

Our Values in Action

Q:

I am new to my department. When I started my new position, I was told by a colleague that it was okay to delay accruing certain expenses until the next period. He said, “If we move them to next fiscal year, we are not doing anything wrong.” Is that true?

A:

No. Deliberately delaying the accrual of expenses, regardless of the amount, would be a misleading, unacceptable, and possibly unlawful practice. Every business and financial transaction, however immaterial, must be reported accurately and honestly. Falsification of any company document or record is a serious offense and could result in termination of employment.

Q:

I work in Quality Assurance and we are running late in releasing a load to a customer. The pass/ fail for the test I am running is 2.0 g/ml and the test result came back at 2.1 g/ml. I know that this customer has received late deliveries at least three times in the last six months. If I reject this load, this may result in a fourth late delivery. What should I do?

A:

A: Record the test result accurately. It is important for the company to maintain accurate books and records. Our customers and ingredient consumers are depending on us.

Insider Trading

We do not use or share material, nonpublic information about Ingredion or any other company for the purpose of buying or selling Ingredion stock or the stock of such other company or in order to enable another person to do so.

Living Our Values

While working for Ingredion, you may learn or have access to nonpublic information that could be considered important in making a decision whether to buy, hold or sell securities. This information is called “material nonpublic information” or “inside information” It is illegal to use material, non -public information to buy or sell securities. To prevent insider trading:

  • never trade in Ingredion shares or the shares of any other publicly traded company while in possession of material, non-public inside information regarding any such company;
  • don’t share inside information about Ingredion or any other company within ingredion other than on a “need to know” basis for legitimate work purposes in accordance with all applicable disclosure policies or obligations;
  • never share inside information about Ingredion or any other company with anyone outside of Ingredion (also known as “tipping”), including without limitation, to immediate family, relatives, friends, customers and suppliers;
  • take care to protect inside information from accidental disclosure by being careful with company and third-party documents and by talking discreetly when discussing material, non-public information amongst those that do not have a need to know such information.

Our Values in Action

Q:

I went to my doctor for a routine visit. At the end of my appointment, the doctor asked me how Ingredion stock was doing and whether she should invest in Ingredion. I have known my doctor for many years.

I think a modest investment in Ingredion could help her recover some of what she lost after the last global financial crisis. Can I tell my doctor what I know about upcoming project, investment, or acquisitions or otherwise recommend Ingredion stock to her?

A:

No. Details of upcoming project, investment, or acquisitions could be material, nonpublic information that could provide your doctor with an unfair trading advantage. Sharing that information could be illegal and could result in criminal or civil prosecution of both the doctor and you.

Tell her that since you are an Ingredion employee you cannot provide any inside or confidential information that is not public and that would encourage or discourage a person from buying and selling Ingredion stock. Refer your doctor to the Investor Relations section of our website or suggest he contact Investor Relations if he has specific questions.

If you have any questions about whether you are in possession of material, non-public information please contact a member of the Legal Department to discuss the situation.

External Communication and Social Media

Having an Owner’s Mindset means we embody a culture of personal accountability in everything we do, including our communications. We communicate truthfully, factually, and responsibly about Ingredion.

Living Our Values

We are committed to engaging our customers and stakeholders through effective communication. Social media, such as social networking sites, blogs, photo- and video-sharing sites, forums, and chat rooms have provided us with new ways to engage and collaborate with others. We embrace these communication opportunities, and we are committed to using them responsibly. This means we:

  • communicate truthfully and accurately about Ingredion and always through the authorized Ingredion communications channels;
  • identify opinions as your own unless you are authorized to speak on behalf of the company;
  • never post, discuss, or disclose confidential information belonging to Ingredion or entrusted to us by customers or others;
  • do not use Ingredion’s logos, trademark, or copyrighted materials when using social media outside of work. We do not post confidential information, images, photos, videos, or audio clips of Ingredion facilities without written permission;
  • refer all media inquiries to Corporate Communications or Investor Relations (or the local equivalent of these functions in your region); and
  • never use Ingredion communication systems or information technology to post harassing or discriminatory content, or anything that could reasonably make others feel bullied or threatened.

Our Values in Action

Q:

On LinkedIn, I noticed that a user posted a question on my profile about a potential acquisition. The news media had already discussed the acquisition, but no official announcement had been made. May I comment on the post?

A:

No. Information about the potential acquisition is confidential company information. If the media chooses to speculate, then that is their choice. Your publicly commenting may result in legal consequences and reputational damage for the company. Even after the acquisition has been publicized by Ingredion, commenting can reveal undisclosed information. Refer any negative mentions of the company that you notice on social media to Corporate Communications. Do not attempt to respond on your own.

Q:

After a positive meeting with leadership, a senior leader sent out a tweet from his private Twitter account: “Good meeting. Good numbers = Happy Board.” Ingredion’s official earnings announcement was due to be released to all investors later in the week. However, the tweet was from his private account so there’s no problem, right?

A:

Wrong. If the official earnings have not been announced, the leader’s Twitter followers may be considered to have access to insider information, which can have significant legal and reputational consequences for the company and the individual who issued the tweet. Report this type of finding to your local Human Resources or through the Ingredion Business Ethics Line.

Confidential Information

We protect the confidential information of our company and of our business partners.

What is confidential information?

Confidential information includes nonpublic information that, if improperly disclosed, could be useful to competitors or harmful to Ingredion, our suppliers, our customers, or other organizations or people. Confidential information might be relevant in an investor’s decision to buy, sell, or hold Ingredion securities or the securities of any of our business partners.

Confidential information is generally something of commercial value to Ingredion, for example, earnings forecasts, business plans, strategies, and significant restructurings or investments; potential mergers, acquisitions, or divestitures; pricing, sales information, research, new product development, formulas and product recipes; manufacturing processes; undisclosed marketing and promotional activity, significant management changes; draft or unpublished accounts; and events regarding Ingredion securities would all qualify as confidential information. We must recognize when something is confidential and take steps to keep that information secure, and not lost, damaged, or given away accidentally.

Disclosure of nonpublic, material information, whether intentional or inadvertent, may trigger certain public disclosure requirements for the company.

Employee information, including particularly sensitive personal information, such as health records, should also be kept confidential and only accessed by the Ingredion staff who need to know that information for the purpose of their role, for example to an employee’s manager.

Living Our Values

While working at Ingredion, you may have access to confidential information of our customers, suppliers, business partners, or other organizations or people.

e must always take reasonable precautions to prevent its unauthorized disclosure. Protect confidential information:

  • do not disclose the confidential information of one customer to another;
  • disclose confidential information only to those who are authorized and have a business need to know it;
  • do not share confidential information with anyone outside our company without proper authorization.
Contact the Corporate Compliance department or your local Legal department immediately if you know or suspect that information was mishandled in any way, even inadvertently, or is at risk.

Our Values in Action

Q:

I am working on an M&A project with a cross- functional team. At the end of a meeting, some of the team members continued discussing the status of the deal during the walk to a local restaurant. Is this a problem?

A:

Yes. Information related to an M&A deal is confidential. Outside the meeting room, individuals who do not have a legitimate need to know may overhear confidential information. Take care not to disclose company confidential information in public places.

Q:

I can get a lot of things done by returning calls while waiting to board flights or trains. Is this a problem?

A:

Be careful not to discuss nonpublic company information in public places where others may overhear you, such as taxis, elevators, at conferences, and particularly at trade shows. When it is necessary to conduct a telephone call in a public place, be mindful of your surroundings.

Next: About Our Business Integrity Program