Living Our Values

The Ingredion Incorporated Code of Conduct

 
Question or Concern? Visit the Business Ethics Line at INGRethics.com


A MESSAGE FROM THE CEO

James P. Zallie, President and Chief Executive Officer
James P. Zallie, President and
Chief Executive Officer

Our company values are our beacon. They guide our everyday actions at work and help us ensure we deliver on our core purpose. Our unique combination of values and purpose differentiates us from every other company—it's who we are. Business Integrity is about putting our values into practice. As such, we are all expected to live by our values, and this Code of Conduct document helps us understand the finer points of doing this.

While this guide is comprehensive, it cannot address every situation you may encounter at Ingredion. It's important to read through the document and understand not only the words, but the intent behind the words. This will help you in situations not explicitly covered here.

When in doubt about the nature of any action covered here, speak up.

Speaking up helps strengthen our commitment to integrity. Everyone must feel that they are empowered to speak up when they believe there is a possible violation of policy or the law. An open, speak-up culture where employees and others who work with Ingredion can raise concerns, and ask questions about possible violations of our Code of Conduct or policies without fear of retaliation, is essential to creating a culture of inclusion and belonging.

Ask your manager or HR representative, or simply contact the Ingredion Business Ethics Line. We assume that any report of a possible ethics breach is made in the best interests of the company, and we do not tolerate retaliation of any kind for someone reporting a breach.

I thank you for all you do every day to adhere to our Code of Conduct by living our values. When we follow this beacon, we are doing the right thing for the company and for our future growth together.

Sincerely,
James P. Zallie
President and Chief Executive Officer

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Our Values

Care First

We actively work to safeguard and enable the wellbeing of our people, the quality of our products, and our reputation for trust and integrity.

Be Preferred

We earn the right to be customer-preferred by delivering mutual enduring value at every touchpoint of the customer experience.

Everyone Belongs

We embrace diversity and proactively foster an inclusive work environment where each person is valued and feels inspired to contribute their best.

Innovate Boldly

We courageously strive for breakthrough innovations driven by our relentless curiousity, bold thinking, speed of decision-making, and agile execution.

Owner's Mindset

We think and act like owners—where everyone takes personal responsibility to anticipate challenges, proactively search for opportunities, and make decisions that are in the best interest of the company.

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Our Purpose

We bring the potential of people, nature, and technology together to create ingredient solutions that make life better.

Our Code of Conduct

At Ingredion, we believe that our values define who we are as an organization and how we do business. Our values strengthen our organization and shape our culture. We are committed to living our values: doing the right thing the right way, every day.

Our Code explains the company's expectations for doing business ethically and consistently according to our values, our policies, and the law.

Supplier Code of Conduct

Ingredion expects its employees to comply with the law and act ethically in all matters. We have the same expectations of our Suppliers—to commit to the principles expressed in Ingredion Supplier Code of Conduct, an important part of our Supplier selection and evaluation process.

Speak Up: Your Voice Matters

If you are unsure what laws or policies apply to your work, as a manager, HR, Legal, or Corporate Business Integrity, or contact the Business Ethics Line.

Two of the values that guide us, Everyone Belongs and Owner's Mindset, remind us that everyone's voice matters and we are all stewards of our company culture. We have a duty to speak up if we have a concern, are unsure of what to do, or if we see or suspect a violation of policy or law.

Ways to Speak Up

If you have a question about the Code or if you are concerned about a potential violation, you have a number of options:

  • discuss the issue with your manager;
  • discuss the issue with another manager;
  • contact Human Resources, Legal, or Regional or Corporate Business Integrity Team; or
  • use the Business Ethics Line to report concerns or ask questions (anonymously if you wish) in your language.

The Business Ethics Line

  • The Business Ethics Line is operated by an independent organization that forwards all reports and questions to the Business Integrity Team.
  • The Business Ethics Line is accessible internally, to Ingredion employees, and externally at Ingredion.com, to ensure that anyone: employees, external business partners, suppliers, and members of the communities where we live and work, may ask questions or raise concerns, confidentially and, if they choose, anonymously.
  • Available 24 hours a day/7 days a week/365 days a year in multiple languages.

Manager Expectations

While we are all responsible for following the Code, managers have a special responsibility to ensure that Ingredion's Code of Conduct is followed.
Managers must:

  • set a positive example of ethical business conduct;
  • promote the Code and the company's values;
  • help their team members comply with the letter and spirit of the Code;
  • create an open culture that encourages people to speak up; and
  • escalate any breach of this Code to the local Business Integrity Team or Legal team rather than dealing with the issue personally, by contacting Business Integrity directly using the Manager's Report Form found here.

Non-Retaliation Policy

Ingredion does not tolerate relatiation for asking questions or raising good-faith concerns of possible violations of the Code of Conduct. Concerns are taken very seriously and we review all reports and investigate possible violations of law or company policy. For more information about Ingredion's commitment to non-retaliation, refer to the Speaking Up/Non-Retaliation Policy located in the Corporate Policy Center and the Business Integrity page on InSite. Unless we are required to make disclosures by law, all reports and investigations are kept confidential.

Consequences for Non-Compliance

Behavior inconsistent with the Company's expectations of ethical conduct, this Code of Conduct, violations of policy, or law can result in serious consequences for Ingredion and for anyone covered under the Code. For the Company, this could mean fines, investigations, and reputational damage. For individuals, it could lead to disciplinary or legal action and even termination of employment. Everyone covered under the Code is expected to comply with it and fully cooperate with investigations conducted by the Company.

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